• Can I send SMS messages via Closum's API?

  Automation and effective communication are essential for a good user experience. That's why Closum's API **allows **transactional SMS to be sent, ensuring that important messages reach recipients at the right time. This type of **SMS **can be used in various scenarios, such as: ✅ Appointment confirmation - "Your appointment is scheduled for tomorrow at 10am. Please confirm your attendance by replying YES." ✅ Order status update - "Your order #12345 has been dispatched and isSome readers

• What happens to my data if I cancel my account?

  Data privacy and security are a priority. That's why, after cancelling an account, we guarantee a retention period before permanently deleting the information, allowing users time to recover any important data. Once the account has been cancelled, all associated data will be permanently deleted after a period of 60 days. In the case of accounts with the **Zero **plan, data will be deleted after 120 days of inactivity. During this period, the account will remain inactive, withoutFew readers

• Creation of call or Email buttons

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• How to generate an API key

  To generate an API key, follow these steps: Settings » Application » Integrations » API Keys and click on Configure » Generate API Key. ![](https://storage.crisp.chat/users/helpdesk/websiteFew readers

• What is an API key?

  An API key is a code used to identify and authenticate an application or user. It acts as a unique identifier and provides a secret token for authentication purposes. If you want to integrate Closum with another tool, such as a CRM or automation platform, you may need an API key to authenticate the connection and ensure that data is transferred securely. API keys are usually generated within the user's account on the corresponding platform. It is essential to keep them private to pFew readers

• Does Closum allow API connections?

  If you have this question, don't worry, the answer is YES. To access our API, follow these steps: In the top right-hand corner, you must click on the "?". Click on "API Documentation". Change the Code Language to the one you use. ![](https://storage.crisp.chat/users/Few readers

• Configuration of Form Fields and Consents

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