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# How to delete Contacts

# Delete by Audience and by List
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If you want to delete a large number of contacts in one go, we have a feature that allows you to do so quickly and easily.



**Important note**: Deleting contacts is irreversible. Make sure you want to permanently remove contacts before proceeding.

**Recommendation:  **If you need a backup, export the contact list before deletion. See our guide ‘How to export contacts’.


### Delete by Audience

The first step to deleting a large number of contacts in one go is to create an audience and include all the contacts you want to delete.


Once you have created an audience, go to **Audiences** and select "**Edit"** in the audience you want.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1ol7nm9.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_9m0m0w.png)


On the same page, next to **Contacts**, select the option **Actions »** **Delete all.**

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1d0casa.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_edjmo3.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_h72nfa.png)

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### Delete by List

To delete by List, you need to know which contacts you want to delete, i.e. when you create a new Filter, you have to look for the filter where you can find the contacts you want to delete.

Click on "**Contacts"** » "**List"** » "**New Filter"** » Select the **Filter** where the contacts to be deleted are located » Select the **Contacts »** “**Actions**” » "**Remove Selected**".


Click on "**Contacts**" and select "**List**".

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_d8kvq.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_s13r35.png)


Create a "**New Filter"** and search for the Filter containing the contacts you want to delete.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_az5sxd.png)


Select the contacts you want to delete or "**Select All**" if they are all the contacts in the filter.


![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1ij5oms.png)


To finalise, click on "**Actions**" and then "**Remove Selected**".


![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1amw1fk.png)