> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.closum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Create Custom Fields?

### Custom Fields for Contacts

In Closum you can add **custom fields** containing any information about a contact.

However, custom fields such as “Name”, “Email “, “Phone Number” and “Birth Date” are already included in our platform and should not be modified.

To configure custom fields, navigate to **Settings » Application » Contact**. Then, under “**Contact Fields”**, click on “**Configure Fields**”.



Click on “**Add Fields**” and select the **Field Type**.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_345q0f.png)



In “****Text****”, you can add fields like “Company” or “Location”.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_16c6mcg.png)
In “****Options****”, you can add fields with multiple choices. For example, if you create a field called “City”, you can then list the various cities you want to include.

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1mhg522.png)


After creating the custom field, you need to include it in your data file for import.

To do this, copy the “**Tag**” ( {tag} ) of the custom field. 

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1bb39wj.png)

Then, paste this **tag** into your file in the column where the corresponding data is located.


For more information about additional fields, you can watch the tutorial below.

${youtube}[](IUpt5znSoMM)