> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.closum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to check if your SMS have been spammed?

When sending SMS campaigns, it is important to ensure that the messages are being delivered correctly. 
However, in some cases messages can be redirected to the spam folder or filtered by the operator.

In this article, we show you how to check if your SMS have ended up in spam and what you can do to ensure that they reach their recipients correctly.

To check if your messages are going to spam you should: 

1. Open the conversations application.
2. Click on "More Options".
3. Select "Settings" » "Block numbers and spam" » "Blocked messages".

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1xoqs5x.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_xxy3s8.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1oi46fq.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_ausnut.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/1/3/2/3/13239d1250467e00/image_1hqxxz.png)



