> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.closum.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I import contacts from other tools?

**Yes**, you can import contacts from **other tools** into Closum.

To do this, the first step is to export the contacts from the platform you currently use.

Then you need to organise them in Closum's template file, ensuring that the data is correctly structured and formatted according to the platform's requirements.

Only then will the system be able to recognise and import all the information correctly and without errors.

To understand how to import contacts into Closum, you can check out our article, [How to import Contacts](https://helpdesk.closum.com/en/article/how-to-import-contacts-ubqm4e/) .